Notice: Canada Post job action

A Canada Post job action began on September 26, 2025. If you're a MSPP member or contributing employer, here's how to continue receiving the best possible service during that time.

Retiring or terminating members: Pension application packages are available through My InSite and the MSPP mobile app. You can also upload completed pension documents using either platform. (Note: Original documents may be required in some cases.)

Pensioners: If you currently receive your pension by cheque, mail delays will occur. To avoid disruption, consider switching to direct deposit:
Upload a photo of a VOID cheque or pre-authorized deposit form from your bank.
Go to My InSite or the mobile app > My Documents > Upload > select Direct Deposit.
Note: Direct deposit is available only for Canadian bank accounts.

Employers: Please continue submitting employee data and pension reports via the e-Site employer portal.
Need to set up your account? Email esite@mspp.ca or call 905-367-7001.
Submitting payments? Use electronic funds transfer (EFT). Contact us for banking details.

Haven’t set up your My InSite account?

Visit Member Sign In and click Set Up Account. You’ll need your member ID number that appears on most NHRIPP communications.   

Don’t have the mobile app?
Download it from the App Store or Google Play. Search for MSPP, then click Set Up Account.

You can also pick up your pension cheque in person from 8 a.m. - 5 p.m. weekdays at the InBenefits office. Please bring ID with you.
The Multi-Sector Pension Plan
105 Commerce Valley Drive West, Suite 310
Markham | ON | L3T 7W3